Thursday, May 31, 2012

Communication, confidentiality and efficiency are important for us too!

We live in a socially, politically and economically globalized world. Free trade agreements are in full bloom. Chile, for example, has signed up many FTAs with USA, Canada, and the European Union and its Member states. We buy machines from other countries; they buy raw materials from us. Huge enterprises, business groups, associations, etc. hold negotiation meetings everyday and nowadays everywhere too. Therefore, business people ought to be able to communicate their messages properly and in several languages. Here is where we play a key role, because if you are not a bilingual or multilingual person, you can always ask for our trustworthy and useful language assistance.  In many occasions we have the experience that, even though we had already made our minds about something, we end up doing the opposite. Well, maybe in business that can be a real problem, especially if the reason of this misunderstanding is related to language. You do not have time to waste. A project presentation, a speech, a training course, in any of these situations an interpreter can work as an efficient mediator. 
Confidentiality is a key aspect of our job. As translators and interpreters we are extremely careful with the information that customers shared with us before, during and after a language service. Do not doubt about it! For example, some clients ask to return all copies of their papers or they only provide them for a moment. You as client can let us know. 
Like we mentioned on previous blog posts, we want to do our best for you and in order to do so, we also need your help. We not only require of our expertise on the language and culture but we also need to have a good understanding of what is the objective of your message or what is it audience, what is the context. For example, we cannot offer the same translation of a text called “Fluctuating Commodity Food Prices” destined for the executive committee of your company to a group of students in training. This is because you do not talk with your boss in the same way that you do with family members, right? Simple questions, such as, Who? What? Where? Why? and When? can be really enlightening. 
                                                                                                              By Cristina Zavala Osorio

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